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CUSTOMER SUCCESS STORY

How Intentwise Matched RivellePro’s Rapid Growth

Industry:
Agency
Location:
Boca Raton, Florida, USA
Ecommerce agency RivellePro manages multiple brands selling on marketplaces such as Amazon, eBay, and Walmart.

“Amazon is not getting any smaller, and brands come to us to outsource their entire Amazon department. Instead of a robust marketing team on RivellePro’s payroll, we have that through partnership with Intentwise.”

– Tim Frailly, CEO at RivellePro

The challenge:

Since its founding in 2014, the e-commerce agency RivellePro went from a “mom-and-pop shop” to one of the fastest-growing businesses in e-commerce. 

It happened fast. RivellePro rapidly onboarded top clients in the consumables space—and, over a period of just three years, its revenue increased 30x

RivellePro wanted to mine and leverage historical client data in order to improve future performance—but as it grew, it realized it didn’t have the bandwidth to oversee all of that client data alone. 

RivellePro needed a partner that could scale with it.

The solution: 

In December 2020, RivellePro switched to Intentwise, with the aim of increasing incremental sales for its fast-growing roster of clients. 

The Intentwise Ad Optimizer delivered on those goals. For the first eight months of 2022, compared to the same time period last year, RivellePro’s brands overall experienced an 84% increase in New-To-Brand orders, a 37% increase in overall orders, and a 10% increase in ROAS.

The company has celebrated wins on big sales days, too. On Prime Day 2022, RivellePro’s brands overall saw an increase of 105% in ad revenue and a 28% decrease in ACOS compared to recent years. 

Showcasing those achievements for clients is easier now, too. With Intentwise Analytics Cloud, RivellePro has been able to visualize its results in Looker Studio, generating reports for clients that are “a lot cleaner and a lot easier to use than Amazon's reports,” said Tim Frailly, CEO of RivellePro. “The high-level sales and marketing KPIs—it's there where I can have an intelligent conversation with our brands.” 

Thanks to Intentwise, the company can focus less on the technical minutiae of Amazon and more on innovating for its clients. Intentwise keeps pace with the rapidly shifting Amazon landscape for it. 

“When Amazon rolls out a new beta, Intentwise has already absorbed it, studied it, and is ready to present it,” Frailly said. “I’m fully confident as we grow our Amazon business, Intentwise will be there to understand it.”

Learn more about Intentwise Ad Optimizer and Intentwise Analytics Cloud.

28%
ACOS Reduction
250%
Increase in Sales
How Intentwise Helped RivellePro:
  • Intentwise Analytics Cloud assisted with data simplification and provided dashboards with key insights from across data sources.
  • Intentwise Ad Optimizer platform substantially increased sales by 250% with a reduction of 28% in ACOS.
  • Intentwise Amazon DSP  solution helped increase their revenue by 97% for one of the key brands, while another experienced a revenue growth of 35%.
  • Intentwise Content Analytics and Share of Voice platform educated them with the competitor landscape which in turn helped with their key ad strategies.

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